Marketing Expert and Licensed PT, Nitin Chhoda, Offers New Uses of EMR to Help Therapists Locate Deliberate and Accidental Time Wasters in their Practice
Denville, NJ (PRWEB) January 06, 2013
Most clinics are well run practices that expedite patient appointments, said Chhoda, but weve all heard about practices that demonstrate a complete lack of respect for clients, keeping patients waiting for up to an hour. That type of treatment creates dissatisfied patients that will happily take their business elsewhere and tell everyone they know about their ill treatment. An EMR has a number of tools to monitor and track staff productivity so that this type of situation doesnt happen.
Chodda noted that time theft occurs in many forms and some time-wasting activities arent so obvious. Staff may be sending text messages, checking email, making personal phone calls, playing computer games and surfing the web, all of which are easy to hide. Other time wasters are more noticeable. Staff may not be working to their full potential, while others come in a few minutes late, leave early and take extended breaks.
An EMR with time and date stamping capabilities provide clinicians with an accurate means of ascertaining when staff begin work, return from breaks and leave in the evening. Time stamps offer valuable documentation about the time each staff member invests in the client, beginning when patients arrive at the office and concludes when they depart. Some EMRs offer an option that includes a copy of a handwritten signature for each clinic member.