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FROM: Dave Avery
SUBJECT: Enterprise Management Associates Names Knoa as “One of the True Innovators”
KEYWORDS: User Experience Management, User Experience Monitoring, End user experience management
Research notes that UEM may become the most effective transformer for better IT business alignment in the next five to 10 years

VNM09062012 - NEW YORK, September 6, 2012 – Knoa® Software, the leading provider of user experience and performance management software, today announced that a white paper from research and consulting firm Enterprise Management Associates (EMA) has labeled Knoa as “one of the true innovators” in User Experience Management (UEM) with a core focus on end-user productivity as it relates to business goals. In “User Experience Management and Business Impact – A Cornerstone for IT Transformation,” EMA explores the various roles and attitudes that surround UEM and customer experience management deployments and adoption – visit

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